Provider Details - Desert Sage Memory Care | Licensed Long-Term Care Settings Search

Desert Sage Memory Care

1025 NE PURCELL BLVD
Bend, OR 97701

(541) 312-4300
cvanzandt@desertsagemc.com

Administrator name: Cyndi Van Zandt

ID: 5MA221
Status: Open
Type: Residential Care Facility
Licensed beds: 43
Accepts Medicaid: Yes
Memory Care: Yes

Owner: 1025 NE Purcell Blvd OR (MC) OpCo, LLC

1175 PEACHTREE ST NE
Atlanta, 30361

(312) 925-9976

Owner since: 8/1/2023

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

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Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Desert Sage Memory Care
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
11/7/2024	4MH3	Complaint Investig.	2
8/20/2024	B8WT	Complaint Investig.	4
3/6/2024	22W0	Validation	12
5/18/2023	4L7T	State Licensure	2
7/19/2022	9C13	State Licensure	2
10/14/2021	ZIND	Validation	12

6 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Desert Sage Memory Care
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to adequately care plan related to falls Failed to assure timely medical treatment Failed to follow care plan Failed to intervene when resident's condition changed Failed to properly plan care Failed to protect resident from rough treatment Failed to provide a safe medication administration system Failed to provide safe environment	Level Level Between And	Type Type Abuse: Neglect Abuse: Physical Abuse Abuse: Verbal/Mental abuse
7/14/2025	00413708-AP-364901	Failed to provide safe environment	4	Abuse: Neglect
5/24/2025	00403592-AP-354547	Failed to provide safe environment	2	Abuse: Neglect
4/8/2025	00394267-AP-344941	Failed to properly plan care	3	Abuse: Neglect
8/30/2024	00351840-AP-302169	Failed to provide safe environment	4	Abuse: Neglect
8/10/2024	00352149-AP-302436	Failed to properly plan care	2	Abuse: Neglect
5/11/2024	00331582-AP-282864	Failed to provide a safe medication administration system	3	Abuse: Neglect
5/9/2024	00331140-AP-282420	Failed to properly plan care	2	Abuse: Neglect
9/3/2019	00048056AP-033433	Failed to protect resident from rough treatment	2	Abuse: Physical Abuse
10/6/2018	00005473AP-004141	Failed to provide safe environment	2	Abuse: Neglect
5/2/2018	BO188320	Failed to provide safe environment	2	Abuse: Neglect

63 records found | Page 1 of 7

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Desert Sage Memory Care
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to administer medication as ordered Failed to assist with dressing or grooming Failed to assure proper hydration Failed to assure resident rights Failed to follow care plan Failed to properly plan care Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide appropriate staffing Failed to provide safe environment Failed to use an ABST Falsified records	Level Level Between And	Type Type Licensing Violation
12/10/2025	00444484-AP-396475	Failed to provide safe environment	2	Licensing Violation
7/14/2025	CALMS - 00085635	Failed to provide safe environment	3	Licensing Violation
8/15/2024	OR0005303900	Failed to provide appropriate staffing	2	Licensing Violation
8/5/2024	OR0005286603	Failed to assure proper hydration	2	Licensing Violation
8/5/2024	OR0005286604	Failed to provide a safe medication administration system	2	Licensing Violation
7/11/2024	OR0005204400	Failed to properly plan care	2	Licensing Violation
7/2/2024	OR0005183600	Failed to properly plan care	2	Licensing Violation
7/2/2024	OR0005183602	Failed to provide appropriate staffing	2	Licensing Violation
5/17/2024	OR0005060500	Failed to use an ABST	2	Licensing Violation
12/20/2023	OR0004974800	Falsified records	2	Licensing Violation

38 records found | Page 1 of 4

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Desert Sage Memory Care
Sanction Sanction	Allegation Allegation Failed to provide safe environment	Type Type Condition License Condition	Effective date Effective date From To	End date End date From To
RCFCD25-00776	Failed to provide safe environment	License Condition	7/17/2025	10/6/2025
RCFCD24-00925	Failed to provide safe environment	License Condition	9/13/2024	6/11/2025
RCFCD17-009	Failed to provide safe environment	Condition	10/6/2016	1/18/2018

3 records found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Desert Sage Memory Care

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Provider Details - Desert Sage Memory Care

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Available reports

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