Provider Details - Pacific Living Centers of Medford at Brookhurst

Pacific Living Centers of Medford at Brookhurst

2146 BROOKHURST ST
Medford, OR 97504

(541) 618-9050
brookhurst@pacificlivingcenters.com

Administrator name: Cynthia Hedges

ID: 5MA246
Status: Open
Type: Residential Care Facility
Licensed beds: 14
Accepts Medicaid: Yes
Memory Care: Yes

Owner: Pacific Living Centers Southwest, LLC

25260 SW PARKWAY AVE. SUITE B
Wilsonville, OR 97070

(503) 826-5190

Owner since: 5/1/2023

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

Review Consumer Statements

Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Pacific Living Centers of Medford at Brookhurst
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
11/7/2024	CHOW001071	Change of Owner	8
10/23/2024	KIT000808	Kitchen	2
12/28/2023	N4FS	State Licensure	0
2/16/2022	XVS5	Validation	9

4 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Pacific Living Centers of Medford at Brookhurst
Date Date From To	Report number Report number	Allegation Allegation Failed to follow care plan Failed to protect resident from financial exploitation Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide appropriate staffing Failed to provide safe environment Failed to provide service	Level Level Between And	Type Type Abuse: Financial abuse Abuse: Neglect Abuse: Verbal/Mental abuse
11/27/2024	00368718-AP-318993	Failed to provide service	2	Abuse: Neglect
6/27/2024	00339272-AP-290101	Failed to provide safe environment	2	Abuse: Neglect
6/21/2023	00269817-AP-224723	Failed to follow care plan	2	Abuse: Neglect
5/31/2023	00266574-AP-221530	Failed to follow care plan	3	Abuse: Neglect
12/27/2022	00238479-AP-195543	Failed to provide appropriate staffing	3	Abuse: Neglect
12/27/2022	00238481-AP-195545	Failed to provide a safe medication administration system	2	Abuse: Neglect
12/22/2022	00241171-AP-197948	Failed to provide a safe medication administration system	2	Abuse: Neglect
5/5/2020	00082513-AP-061388	Failed to provide service	2	Abuse: Neglect
6/28/2018	MS188854	Failed to provide safe environment	2	Abuse: Neglect
6/30/2017	MF172225	Failed to provide a safe medication administration system	3	Abuse: Neglect

14 records found | Page 1 of 2

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Pacific Living Centers of Medford at Brookhurst
Date Date From To	Report number Report number	Allegation Allegation Failed to adequately care plan related to falls Failed to administer medication as ordered Failed to assist with dressing or grooming Failed to assure resident was safe Failed to provide a safe medication administration system Failed to provide safe environment Failed to provide social services Failed to use an ABST	Level Level Between And	Type Type Licensing Violation
3/14/2026	CALMS - 00106796	Failed to use an ABST	2	Licensing Violation
3/14/2026	CALMS - 00106797	Failed to provide safe environment	2	Licensing Violation
9/30/2021	00162836-AP-129139	Failed to provide safe environment	3	Licensing Violation
4/14/2018	MS187355	Failed to provide a safe medication administration system	2	Licensing Violation
4/11/2018	MS187270	Failed to adequately care plan related to falls	2	Licensing Violation
9/13/2017	MS173450	Failed to provide social services	2	Licensing Violation
8/1/2017	MF174109	Failed to administer medication as ordered	2	Licensing Violation
6/12/2017	MS172019	Failed to provide a safe medication administration system	2	Licensing Violation
6/10/2016	MS166193	Failed to assure resident was safe	2	Licensing Violation
2/24/2015	MS150362	Failed to assure resident was safe	2	Licensing Violation

12 records found | Page 1 of 2

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Provider Details - Pacific Living Centers of Medford at Brookhurst
	Sanction Sanction	Allegation Allegation	Type Type	Effective date Effective date From To	End date End date From To	Actions
No Results Found

0 records found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Pacific Living Centers of Medford at Brookhurst

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Provider Details - Pacific Living Centers of Medford at Brookhurst

About these reports

Annual reporting requirements

Available reports

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