Provider Details - Prestige Senior Living Orchard Heights
695 ORCHARD HEIGHTS RD NW
Salem, OR 97304
(503) 566-9052
jessica.penland@prestigecare.com
- Administrator name
- JESSICA PENLAND
- ID
- 70A277
- Status
- Open
- Type
- Assisted Living Facility
- Licensed beds
- 67
- Accepts Medicaid
- Yes
- Memory Care
- No
- Owner
-
CHP Salem-Orchard Heights OR Tenant Corp.
- Owner since
- 12/1/2013
If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.
Records that are highlighted and show the icon, occurred under the current provider owner.
| Date | Event ID | Inspection type(s) Inspection type(s) | Deficiencies cited | Actions | |
|---|---|---|---|---|---|
| 5/2/2025 | KIT004204 | Kitchen | 1 | ||
| 2/15/2024 | RJPQ | State Licensure | 1 | ||
| 7/31/2023 | ZKKN | Validation | 13 | ||
| 12/13/2022 | ZL3M | Complaint Investig. | 4 | ||
| 12/7/2022 | AE2Y | State Licensure | 1 |
Records that are highlighted and show the icon, occurred under the current provider owner.
| Date | Report number Report number | Allegation | Level | Type | Actions | |
|---|---|---|---|---|---|---|
| 9/3/2025 | 00424243-AP-375763 | Failed to protect resident from physical abuse | 2 | Abuse: Neglect | ||
| 9/3/2025 | 00424264-AP-375787 | Failed to protect resident from verbal abuse | 2 | Abuse: Neglect | ||
| 8/22/2025 | 00423115-AP-374623 | Failed to protect resident from physical abuse | 2 | Abuse: Neglect | ||
| 8/19/2025 | 00421396-AP-372846 | Failed to properly plan care | 3 | Abuse: Neglect | ||
| 4/25/2025 | 00397607-AP-348350 | Failed to properly plan care | 2 | Abuse: Neglect | ||
| 5/25/2023 | 00265839-AP-220765 | Failed to properly plan care | 3 | Abuse: Neglect | ||
| 4/14/2023 | 00263941-AP-219181 | Failed to administer medication as ordered | 3 | Abuse: Neglect | ||
| 1/24/2023 | 00243578-AP-199986 | Failed to provide service | 3 | Abuse: Neglect | ||
| 11/12/2022 | 00231600-AP-189487 | Failed to provide service | 3 | Abuse: Neglect | ||
| 7/28/2022 | 00218365-AP-177341 | Failed to provide service | 2 | Abuse: Neglect |
Records that are highlighted and show the icon, occurred under the current provider owner.
| Date | Report number Report number | Allegation | Level | Type | Actions | |
|---|---|---|---|---|---|---|
| 9/3/2025 | 00424264-AP-375787A | Failed to protect resident from physical abuse | 2 | Licensing Violation | ||
| 1/12/2025 | 00377167-AP-327568 | Failed to protect resident from inappropriate sexual contact | 4 | Licensing Violation | ||
| 11/9/2022 | OR0003866401 | Failed to provide infection control | 2 | Licensing Violation | ||
| 11/9/2022 | OR0003866402 | Failed to control pests | 2 | Licensing Violation | ||
| 10/1/2022 | CALMS - 00033060 | Failed to submit timely or adequate staffing documentation | 2 | Licensing Violation | ||
| 6/16/2022 | OR0003634700 | Failed to provide appropriate staffing | 1 | Licensing Violation | ||
| 2/7/2022 | OR0003429000 | Failed to have medication available | 1 | Licensing Violation | ||
| 1/18/2022 | OR0003399700 | Failed to provide appropriate housekeeping services | 1 | Licensing Violation | ||
| 12/29/2020 | OR0002781802 | Failed to administer medication as ordered | 1 | Licensing Violation | ||
| 8/28/2020 | OR0002623200 | Failed to obtain medication order | 1 | Licensing Violation |
Records that are highlighted and show the icon, occurred under the current provider owner.
| Sanction Sanction | Allegation | Type | Effective date | End date | Actions | |
|---|---|---|---|---|---|---|
| ALFCD23-00584 | Failed to use an ABST | License Condition | 9/6/2023 | 1/9/2024 | ||
| ALFCD23-00106 | Failed to meet the scheduled and unscheduled needs of residents | License Condition | 2/14/2023 | 7/27/2023 | ||
| ALFCD23-00106 | Failed to staff as indicated by ABST | License Condition | 2/14/2023 | 7/27/2023 |
The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.
Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.
Each year, assisted living and residential care facilities must report information on:
- Retention of direct care staff
- Compliance with staff training requirements
- Number of resident falls that result in injury
- Incidence of use of antipsychotic medications for non-standard purposes
- Results of an annual resident satisfaction survey conducted by an independent entity