Provider Details - Redwood Heights Retirement and Assisted Living Community

Redwood Heights Retirement and Assisted Living Community

4050 12TH ST CUTOFF SE
Salem, OR 97302

(503) 540-0822

Administrator name: Denise Olson

ID: 70M076
Status: Open
Type: Assisted Living Facility
Licensed beds: 95
Accepts Medicaid: Yes
Memory Care: No

Owner: Welltower Tenant Group LLC

4500 DORR ST.
Toledo, 43615

(419) 247-2800

Owner since: 3/1/2021

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

Review Consumer Statements

This tab displays five years of inspection history. For inspection information older than five years, please visit ODHS Records Request .
To learn more about inspections see: Provider Information

Records that are highlighted and show the icon, occurred under the current provider owner.

Inspections
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
10/7/2025	KIT007061	Kitchen	1
5/2/2025	7E94	Complaint Investig.	3
9/26/2024	KIT000478	Kitchen	1
3/7/2024	I2O6	Licensure Complaint	1
12/1/2023	FC35	State Licensure	0
4/10/2023	IQ8K	Validation	8
12/6/2022	G0PZ	State Licensure	1

7 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Abuse violations
Date Date From To	Report number Report number	Allegation Allegation Failed to adequately care plan related to falls Failed to administer medication as ordered Failed to assist with eating Failed to follow care plan Failed to have medication available Failed to properly plan care Failed to protect resident from financial exploitation Failed to provide a safe medication administration system Failed to provide oversight and monitoring of change of condition Failed to provide safe environment Failed to provide service Failure to provide a system that prevents theft or misuse of medication	Level Level Between And	Type Type Abuse: Financial abuse Abuse: Neglect
2/16/2025	00383878-AP-334694	Failed to provide a safe medication administration system	3	Abuse: Neglect
12/16/2023	00302231-AP-255420	Failed to provide a safe medication administration system	3	Abuse: Neglect
2/21/2023	00248682-AP-204599	Failed to provide a safe medication administration system	2	Abuse: Neglect
2/13/2023	00247225-AP-203297	Failed to provide a safe medication administration system	2	Abuse: Neglect
10/21/2022	00227785-AP-186065	Failed to provide safe environment	2	Abuse: Neglect
9/1/2022	00220962-AP-179776	Failed to administer medication as ordered	2	Abuse: Neglect
6/19/2022	00206303-AP-166416	Failed to follow care plan	3	Abuse: Neglect
6/2/2022	00203153-AP-163742	Failed to properly plan care	2	Abuse: Neglect
3/2/2022	00187286-AP-149316	Failed to have medication available	2	Abuse: Neglect
2/12/2022	00183994-AP-146495	Failed to properly plan care	2	Abuse: Neglect

42 records found | Page 1 of 5

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Licensing violations
Date Date From To	Report number Report number	Allegation Allegation Failed to administer medication as ordered Failed to follow care plan Failed to keep medication record current or accurate Failed to properly plan care Failed to protect resident from financial exploitation Failed to provide a safe medication administration system Failed to provide safe environment Failed to provide service Failed to report potential or suspected abuse Failed to submit timely or adequate staffing documentation Failed to update staffing plan based on ABST Failed to use an ABST Failure to provide a system that prevents theft or misuse of medication	Level Level Between And	Type Type Licensing Violation
4/18/2026	CALMS - 00118977	Failed to use an ABST	2	Licensing Violation
5/2/2025	CALMS - 00079522	Failed to provide safe environment	2	Licensing Violation
5/2/2025	CALMS - 00079519	Failed to provide safe environment	2	Licensing Violation
5/2/2025	CALMS - 00079509	Failed to provide safe environment	2	Licensing Violation
5/2/2025	CALMS - 00079506	Failed to provide safe environment	2	Licensing Violation
2/16/2025	CALMS - 00081897	Failed to use an ABST	2	Licensing Violation
1/22/2025	CALMS - 00082855	Failed to update staffing plan based on ABST	2	Licensing Violation
1/22/2025	CALMS - 00081898	Failed to provide a safe medication administration system	2	Licensing Violation
11/17/2024	CALMS - 00082856	Failed to update staffing plan based on ABST	2	Licensing Violation
10/6/2024	00359003-AP-309338	Failed to provide a safe medication administration system	2	Licensing Violation

42 records found | Page 1 of 5

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Records that are highlighted and show the icon, occurred under the current provider owner.

Regulatory actions
	Sanction Sanction	Allegation Allegation Failed to update staffing plan based on ABST	Type Type License Condition	Effective date Effective date From To	End date End date From To	Actions
	ALFCD25-00394	Failed to update staffing plan based on ABST	License Condition	8/14/2025	12/11/2025

1 record found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Redwood Heights Retirement and Assisted Living Community

About these reports

Annual reporting requirements

Available reports

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