Provider Details - Pelican Pointe Assisted Living Community | Licensed Long-Term Care Settings Search

Pelican Pointe Assisted Living Community

615 WASHBURN WAY
Klamath Falls, OR 97603

Administrator name: Melissa Del Dosso

ID: 70M230
Status: Open
Type: Assisted Living Facility
Licensed beds: 75
Accepts Medicaid: Yes
Memory Care: No

Owner: Welltower Tenant Group LLC

4500 DORR ST.
Toledo, 43615

(419) 247-2800

Owner since: 4/1/2022

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

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Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Pelican Pointe Assisted Living Community
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
6/4/2024	72FR	State Licensure	1
2/12/2024	XPUI	Change of Owner	12
10/2/2023	UFPY	State Licensure	0
9/26/2022	T9RT	Complaint Investig.	2
7/5/2022	2G6B	State Licensure	1

5 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Pelican Pointe Assisted Living Community
Date Date From To	Report number Report number	Allegation Allegation Failed to adequately care plan related to falls Failed to administer medication as ordered Failed to assist with toileting Failed to assure timely medical treatment Failed to follow care plan Failed to intervene when resident's condition changed Failed to perform adequate screening or assessment Failed to properly plan care Failed to protect resident from financial exploitation Failed to protect resident from physical abuse Failed to protect resident from rough treatment Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide inservice Failed to provide safe environment Failed to provide service	Level Level Between And	Type Type Abuse: Financial abuse Abuse: Neglect Abuse: Verbal/Mental abuse
12/10/2025	00444851-AP-396867	Failed to provide inservice	2	Abuse: Neglect
12/9/2025	00444446-AP-396465	Failed to properly plan care	2	Abuse: Neglect
9/5/2025	00429038-AP-380755	Failed to properly plan care	2	Abuse: Neglect
8/25/2025	00422860-AP-374352	Failed to follow care plan	2	Abuse: Neglect
10/6/2024	00359874-AP-323514	Failed to properly plan care	2	Abuse: Neglect
6/26/2024	00353058-AP-339334	Failed to properly plan care	3	Abuse: Neglect
12/6/2023	00300386-AP-253732	Failed to properly plan care	2	Abuse: Neglect
12/6/2023	00300386-AP-269051	Failed to properly plan care	3	Abuse: Neglect
9/5/2023	00283876-AP-238300	Failed to properly plan care	2	Abuse: Neglect
9/5/2023	00283876-AP-239661	Failed to properly plan care	2	Abuse: Neglect

58 records found | Page 1 of 6

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Pelican Pointe Assisted Living Community
Date Date From To	Report number Report number	Allegation Allegation Failed to adequately care plan related to falls Failed to adequately plan discharge Failed to administer medication as ordered Failed to control pests Failed to follow care plan Failed to intervene when resident's condition changed Failed to properly plan care Failed to properly use restraint Failed to protect resident from physical abuse Failed to provide a safe medication administration system Failed to provide appropriate staffing Failed to provide medical treatment as ordered Failed to provide safe environment Failed to provide service Failed to report potential or suspected abuse Failure to provide a system that prevents theft or misuse of medication	Level Level Between And	Type Type Licensing Violation
11/21/2022	00232846-AP-190597	Failed to protect resident from physical abuse	2	Licensing Violation
7/25/2022	OR0003697800	Failed to provide service	2	Licensing Violation
7/25/2022	OR0003697801	Failed to control pests	2	Licensing Violation
1/24/2022	OR0003407300	Failed to provide appropriate staffing	1	Licensing Violation
9/1/2021	OR0003195704	Failed to properly plan care	1	Licensing Violation
8/29/2018	SR19036	Failed to report potential or suspected abuse	3	Licensing Violation
4/21/2018	KF187516	Failed to provide safe environment	2	Licensing Violation
2/27/2018	KF186389	Failed to provide medical treatment as ordered	2	Licensing Violation
1/15/2018	CO18427	Failed to report potential or suspected abuse	3	Licensing Violation
8/9/2017	OR0001345900	Failed to provide a safe medication administration system	1	Licensing Violation

27 records found | Page 1 of 3

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Pelican Pointe Assisted Living Community
	Sanction Sanction	Allegation Allegation Failed to provide safe environment Failed to use an ABST	Type Type License Condition	Effective date Effective date From To	End date End date From To	Actions
	ALFCD25-00056	Failed to use an ABST	License Condition	2/26/2025	4/16/2025
	ALFCD21-01568	Failed to provide safe environment	License Condition	5/18/2021	1/19/2022

2 records found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Pelican Pointe Assisted Living Community

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Provider Details - Pelican Pointe Assisted Living Community

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Available reports

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