Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00054166-AP-037902

Provider Information


Fountain Plaza

1441 MORROW ROAD
Medford, OR 97504

Provider ID
50R038
Administrator
CHARMAGNE MANLULU
Phone
(541) 772-6005
Email
manager1@fountainplaza.com

Violation Details


Date
10/17/2019
Report number
00054166-AP-037902
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide or maintain resident care equipment
Result
Substantiated
Findings
On or about October 17, 2019, Alleged Perpetrator 3 (AP3) transported Alleged Victim (AV) to an appointment in the facility bus. The facility bus was missing part of a shoulder strap so AP3 instructed AV to hold the remaining strap across AV’s chest while in transport. AP3 failed to properly secure AV which put AV at risk of harm. AP3 failed to follow the transportation procedures he/she was trained to follow which is considered neglect of care and constitutes abuse. Alleged Perpetrator 2 (AP2) transported AV back to the facility on the bus but failed to properly secure AV’s wheelchair with safety straps or tie downs. When the bus made a turn, AV fell over in the wheelchair and sustained injuries. The investigation revealed that AP2 did not have formal documentation of training on the use of safety straps on the facility buses. The allegation that AP2 failed to provide basic care or services was investigated and determined no wrongdoing by AP2. The facility failed to maintain the safety equipment on the bus and failed to appropriately train AP2 on properly securing resident equipment on the facility bus. The facility’s failures are a violation of resident rights, are considered neglect of care and constitutes abuse.
Sanction
RCFCP20-00341 $188.00 fine assessed