Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00091889-AP-069237

Provider Information


Oswego Grove

4550 SW CARMAN DRIVE
Lake Oswego, OR 97035

Provider ID
50R336
Administrator
Aurora Beiser
Phone
(503) 675-6055
Email
abeiser@avamere.com

Violation Details


Date
7/4/2020
Report number
00091889-AP-069237
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from mental or emotional abuse
Result
Substantiated
Findings
Alleged Victim (AV) has been identified as needing staff interventions to manage behaviors related to his/her memory impairment. On or about July 4, 2020, AV was engaging in his/her identified behaviors related to his/her memory impairment. Alleged Perpetrator 2 (AP2) responded with inappropriate language, appeared frustrated and impatient, and called AV a derogatory name causing AV emotional discomfort. AP2's behavior is considered verbal/emotional abuse. The facility failed to protect AV from verbal/emotional abuse which is a violation of Oregon Administrative Rules.