Print Violation: 00125051-AP-097298

Provider Information

Table Rock Memory Care Community

2636 TABLE ROCK RD
Medford, OR 97504

Date: 2/16/2021
Report number: 00125051-AP-097298
Type: Abuse: Neglect
Level: 3 - Moderate harm or potential for serious harm
Allegation: Failed to provide safe environment
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
External site: 411-054-0036(2)(g)
External site: 411-054-0200(1)(a)
Findings: On or about February 13, 2021, the Alleged Victim (AV) had been care planned for assistance with showers and staff had seen AV getting into the shower, however, did not stay to assist AV with his/her shower. AV had a non-injury fall while stepping out of his/her shower. AV pulled the cord for assistance with no response. AV waited for over an hour for staff to arrive and help him/her. The call light system was not in working order and hadn't been since September or October 2020, and if it was, no staff were carrying pagers to alert them to resident needs. The facility failed to follow AV's care plan, provide a working call system and provide a safe environment. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: RCFCP21-02411 $1500.00 fine assessed