Print Violation: 00125619-AP-097738

Provider Information

Terwilliger Plaza MetcALF Unit

2545 SW TERWILLIGER BLVD
Portland, OR 97201

Date: 2/18/2021
Report number: 00125619-AP-097738
Type: Licensing Violation
Level: 3 - Moderate harm or potential for serious harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
Findings: On or about February 18, 2021, Witness 1 (W1) witnessed the Alleged Perpetrator 2 (AP2) speaking to the Alleged Victim (AV) in a demeaning and intimidating manner while providing care to AV, resulting in AV feeling afraid after the incident. AP2 admitted to being verbally aggressive, yelling and being “not very nice” towards AV. AP2’s actions are a violation of resident rights, are considered neglect of care and constitute verbal and emotional abuse. The facility failed to protect AV from emotional and verbal abuse, which is a violation of Oregon Administrative Rules.