Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00134327-AP-105371

Provider Information


Rivera Mansions RCF

2220 SE 174TH AVENUE
Portland, OR 97233

Provider ID
50M429
Administrator
Jana Amparo
Phone
(971) 808-5562
Email
jana@vivantiliving.com

Violation Details


Date
4/11/2021
Report number
00134327-AP-105371
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from verbal abuse
Result
Substantiated
Findings
Alleged Victim (AV) relies on the facility for his/her care. On or about April 11, 2021, AV was receiving peri-care assistance from Alleged Perpetrator 2 (AP2). AV had an ordered powder that needed to be applied in the groin area. AV believed that AP2 was applying the powder directly to his/her privates and became escalated and started to yell, curse and called AP2 names. AP2 stopped and told AV not to call him/her names. AV continued to scream and to make derogatory remarks towards AP2. AP2 responded with derogatory remarks towards AV and left the room. AP2’s actions are considered verbal/emotional abuse. The facility failed to protect AV from verbal/emotional abuse which is a violation of Oregon Administrative Rules.