Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00137131-AP-107804
Provider Information
West Hills Village Senior Residence
5711 SW MULTNOMAH BLVD
Portland, OR 97219
- Provider ID
- 50R121
- Administrator
- ROSELYNN ROCKWOOD
- Phone
- (503) 245-7621
- rosie.rockwood@westhillssenior.com
Violation Details
- Date
- 4/19/2021
- Report number
- 00137131-AP-107804
- Type
- Abuse: Neglect
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to provide service
- Result
- Substantiated
- Rule(s) Violated
-
External site: 411-054-0030(1)(e)
External site: 411-054-0070(1)
- Findings
- Alleged Victim (AV) relies on the facility for assistance with activities of daily living. A record review of call light response times determined that AV's average wait time for assistance was approximately twenty-three (23) minutes. The facility failed to answer a call light timely, which is a violation of resident rights, is neglect of care and constitutes abuse as defined in OAR 411-020-0002(1)(b)(A)(i).
- Sanction
- RCFCP21-03075 $225.00 fine assessed