Print Violation: 00151268-AP-119732

Provider Information

Wildflower Lodge Assisted Living Community

508 16TH STREET
La Grande, OR 97850

Date: 7/22/2021
Report number: 00151268-AP-119732
Type: Abuse: Neglect
Level: 3 - Moderate harm or potential for serious harm
Allegation: Failed to answer call light in a timely manner
Result: Substantiated
Rule(s) Violated: External site: 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
Findings: Alleged Victim (AV) relies on the facility for his/her care. Between July 7th, through July 22nd, 2021, there have been ten (10) occasions where the response time to AV’s call pendant or pull call in AV’s room took over ten (10) minutes, on one occasion it took over four (4) hours. On or about July 22, 2021, AV used the call pendant to get assistance but defecated in his/her briefs before staff arrived to help. The response time at 8:11 am was 21 minutes and 29 seconds at 11:49, the response time was 10 minutes and 30 seconds. AV was embarrassed and cried while discussing the event. The facility failed answer the call light in a timely manner, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction: ALFCP22-00507 $1500.00 fine assessed