Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00155822-AP-123467

Provider Information


Bonaventure of Medford Memory Care

2530 EAST MCANDREWS ROAD
Medford, OR 97504

Provider ID
50R453
Administrator
Rebecca Sterger
Phone
(541) 930-8750
Email
memorycaremed@livebsl.com

Violation Details


Date
8/1/2021
Report number
00155822-AP-123467
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to provide appropriate pain control
Result
Substantiated
Findings
The facility failed to appropriately assess Alleged Victim (AV) for pain and intervene after his/her change of condition. AV was found yelling out in pain every time AV's arm was touched or moved. AV was in pain for two weeks and the facility did not reach out to AV's doctor to request pain medication for AV until August 13, 2021. The failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP21-03464 $1500.00 fine assessed