Print Violation: 00162345-AP-128690

Provider Information

Wellsprings Assisted Living Facility

2104 W IDAHO AVE
Ontario, OR 97914

Date: 9/27/2021
Report number: 00162345-AP-128690
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
Findings: Alleged Victim (AV) relies on the facility for his/her care. On or about September 27, 2021, AV had asked Alleged Perpetrator 2 (AP2) about taking the garbage out of AV’s room. AV and AP2 got into a verbal altercation and AP2 called AV an explicit name and told AV to “shut up”. AV went outside of the facility and did not want to go back in. AV then called Witness 4 (W4) and informed him/her of the event. AV was crying showing emotional distress. AP2’s actions are considered verbal abuse, which is neglect of case and constitutes abuse. The facility failed to protect AV from verbal abuse, which is a violation of Oregon Administrative Rules.