Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00162849-AP-129152

Provider Information


Pacific Living Centers of Bend

2853 NE CONNERS AVE
Bend, OR 97701

Provider ID
50R281
Administrator
Michael Bell
Phone
(541) 383-4400
Email
bend@pacificlivingcenters.com

Violation Details


Date
9/29/2021
Report number
00162849-AP-129152
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from verbal abuse
Result
Substantiated
Findings
The Alleged Perpetrator 2 (AP2) made multiple inappropriate verbal comments towards the Alleged Victim (AV) when providing care. AP2 failed to protect the AV from inappropriate verbal comments and his/her actions are considered verbal abuse. The facility failed to protect AV from verbal abuse, which is a violation or Oregon Administrative Rules.