Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00164267-AP-130515

Provider Information


Compass Rose Memory Care

2690 NE YACHT AVE
Lincoln City, OR 97367

Provider ID
50R311
Administrator
William Poling
Phone
(541) 994-7400
Email
pdlincolncity@westmontliving.com

Violation Details


Date
10/9/2021
Report number
00164267-AP-130515
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from verbal abuse
Result
Substantiated
Findings
Alleged Victim (AV) relies on the facility for his/her care and his/her dementia and cognitive decline are advanced. There are multiple times when Alleged Perpetrator 2 (AP2) has been observed begin rude and disrespectful to AV. AP2 will yell and argue with AV when AV is confused. When W4 confronted AP2 about his/her verbal aggression towards AV, AP2 responded “AV won’t remember what I say. It doesn’t matter how I talk to his/her”. AP2’s actions are considered verbal abuse, which is neglect of care and constitutes abuse. The facility failed to protect AV from verbal abuse, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP22-00495 $250.00 fine assessed