Print Violation: 00168678-AP-133764

Provider Information

Pacific Living Centers of Medford at Arrowhead

3853 ARROWHEAD DRIVE
Medford, OR 97504

Date: 11/4/2021
Report number: 00168678-AP-133764
Type: Abuse: Neglect
Level: 3 - Moderate harm or potential for serious harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
Findings: According to documentation, the Alleged Perpetrator 2 was verbally abusive to the Alleged Victim on multiple occasions and caused repeated emotional harm. AP2's actions are considered verbal/emotional abuse. The facility failed to protect the AV from abuse after concerns were voiced by staff, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: RCFCP22-00851 $375.00 fine assessed