Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00185310-AP-147583

Provider Information


Trustwell Living at Astor Place

999 Klaskanine Avenue
Astoria, OR 97103

Provider ID
70M007
Administrator
Jill Lawrence
Phone
(503) 325-6970
Email
jlawrence@trustwellliving.net

Violation Details


Date
2/8/2022
Report number
00185310-AP-147583
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from mental or emotional abuse
Result
Substantiated
Findings
On or about February 8, 2022, Alleged Perpetrator #2 (AP2) called the Alleged Victim (AV) an inappropriate name, causing AV to become upset, causing emotional grief. AP2 admitted to calling AV an inappropriate name, and had no remorse for his/her actions. AP2's actions are a violation of resident rights, are considered neglect of care and constitutes emotional and verbal abuse. The facility's failure to protect AV from emotional abuse by staff is a violation of Oregon Administrative Rules.