Print Violation: 00185450-AP-147683

Provider Information

Orchards Assisted Living

1018 ROYAL COURT
Medford, OR 97504

Date: 2/14/2022
Report number: 00185450-AP-147683
Type: Abuse: Neglect
Level: 3 - Moderate harm or potential for serious harm
Allegation: Failed to assure timely medical treatment
Result: Substantiated
Rule(s) Violated: External site: 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
Findings: On or about February 13, 2022, Alleged Victim (AV) experienced chest pains in which he/she pressed his/her pendant seeking help multiple times. An investigation determined that facility staff ignored AV's call for help and AV had to call 911. When Emergency Medical Services (EMS) arrived at facility, it was determined that AV had to be transferred to hospital for treatment. The facility's failure to provide basic care and services (timely response to request for assistance) resulted in AV experiencing delayed access to medical care/treatment for pain. This failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: ALFCP22-00429 $450.00 fine assessed