Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00201471-AP-162102

Provider Information


Avamere at Waterford Assisted Living Facility

760 SPRING STREET
Medford, OR 97504

Provider ID
70M218
Administrator
Shelly Johnson
Phone
(541) 773-7718
Email
srjohnson@avamere.com

Violation Details


Date
3/28/2022
Report number
00201471-AP-162102
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
On or about March 28, 2022, Alleged Victim (AV) suffered an unwitnessed fall in the middle of the night and was later found on the floor by facility staff. Based on interviews and facility documentation, it was determined that AV's call pendant was not working and the facility's phone system was down at time of incident which resulted in AV not being able to notify facility staff that he/she fell. The facility's failure to provide a safe environment for AV is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
ALFCP22-00767 $250.00 fine assessed