Print Violation: 00220827-AP-179601

Provider Information

Lone Oak Assisted Living Facility

2615 LONE OAK WAY
Eugene, OR 97404

Date: 9/7/2022
Report number: 00220827-AP-179601
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to answer call light in a timely manner
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b)
411-054-0027(1)(f) and (r)
411-054-0028(2)
411-054-0030(1)(e)
411-054-0070(1)
Findings: The facility failed to respond timely to the Alleged Victim's (AV) call for assistance. Multiple times, AV had to wait in excess of 20 minutes for assistance, causing AV unreasonable discomfort. The facility failure to timely answer call lights is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: ALFCP22-01055 $250.00 fine assessed