Print Violation: 00223432-AP-182031

Provider Information

Ridgeview Assisted Living Facility

872 GOLFVIEW DRIVE
Medford, OR 97504

Date: 9/21/2022
Report number: 00223432-AP-182031
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b) 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
Findings: Based on an investigation, it was determined that Alleged Perpetrator 2 (AP2) was verbally aggressive towards Alleged Victim (AV), which caused AV emotional distress and loss of personal dignity. AP2’s actions are a violation of resident rights, are considered neglect of care and constitute verbal abuse. The facility failed to protect AV from verbal abuse, which is a violation of Oregon Administrative Rules.