Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00226426-AP-184788

Provider Information


The Grove Senior Living

2184 POPLAR DRIVE
Medford, OR 97504

Provider ID
70A344
Administrator
Pamela Roberts
Phone
(458) 226-2300
Email
proberts@grovemedford.com

Violation Details


Date
8/30/2022
Report number
00226426-AP-184788
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from verbal abuse
Result
Substantiated
Findings
The Alleged Perpetrator 2 (AP2) spoke inappropriately to Alleged Victim (AV) during care for him/her as care planned. AP2's actions caused a loss of dignity to AV, which is considered neglect of care and constitutes abuse. The facility failed to protect AV from emotional abuse which is a violation of Oregon Administrative Rules.