Print Violation: 00235939-AP-221964

Provider Information

Willow Creek Memory Care

175 NE 16TH STREET
Madras, OR 97741

Date: 12/13/2022
Report number: 00235939-AP-221964
Type: Abuse: Neglect
Level: 3 - Moderate harm or potential for serious harm
Allegation: Failed to intervene when resident's condition changed
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b)
411-054-0027(1)(f) and (r)
411-054-0040(2)(c)
Findings: According to the documentation, the facility failed to intervene when the Alleged Victim (AV) experienced a change of condition for difficulty breathing. The failure resulted in the facility staff waiting approximately an hour and a half before calling emergency services, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: RCFCP23-00937 $375.00 fine assessed