Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00242807-AP-199437

Provider Information


Bonaventure of Gresham Memory Care

22514 SE STARK STREET
Gresham, OR 97030

Provider ID
50R442
Administrator
Toni Gossard
Phone
(503) 328-0010
Email
memorycaregre@livebsl.com

Violation Details


Date
1/20/2023
Report number
00242807-AP-199437
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide service
Result
Substantiated
Findings
Alleged Victim (AV) is a resident of the facility. AV is diagnosed with (progressive neurodegenerative diagnosis) per his/her care plan. On or about January 21, 2023, at about 10:30 am, a driver from a transportation company arrived to the facility and informed them he/she was picking AV up. Staff escorted AV to the vehicle and boarded AV. The driver informed staff he/she was driving AV to the bank, this made staff confused, but staff did not follow up or asked the driver additional clarifying questions. Approximately 30 minutes after AV left the facility, the facility received a call from AV’s bank informing them that AV was in the bank and appeared confused. The facility had no practice/procedure in place prior to this event to safeguard against such occurrence. The facility failed to provide service to assure resident safety regarding transportation service, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP24-01126 $1000.00 fine assessed