Print Violation: 00248735-AP-204645

Provider Information

Bridgecreek Memory Care

1401 S 12TH STREET
Lebanon, OR 97355

Date: 9/26/2022
Report number: 00248735-AP-204645
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b)
Findings: According to an investigation, on or about September 26, 2022, Alleged Perpetrator 2 (AP2) got frustrated and made an inappropriate verbal comment toward the Alleged Victim (AV) when AV was continually knocking on a door, which resulted in the Alleged Victim (AV) experiencing a loss of personal dignity. AP2’s actions are a violation of resident rights, are considered neglect of care and constitutes verbal abuse. The facility failed to protect AV from inappropriate verbal comments made by staff and the failure is a violation of Oregon Administrative Rules.