Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00263357-AP-218454

Provider Information


Waterford Grand Assisted Living

600 WATERFORD WAY
Eugene, OR 97401

Provider ID
70A323
Administrator
Jill Krupoff Berry
Phone
(541) 636-3329
Email
jillb@cascadeliving.com

Violation Details


Date
5/2/2023
Report number
00263357-AP-218454
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
The facility failed to provide appropriate services according to the Alleged Victim's (AV) toileting needs as outlined in his/her care plan which resulted in AV experiencing itchiness in his/her private area causing AV unreasonable and unnecessary discomfort. On or about May 2, 2023, it was discovered that AV's private area was shaved which is not apart of AV's toileting routine. Based on facility documentation and interviews, the facility was unable to determine why AV's private area was shaved, when it occurred, and who did it. Alleged Perpetrator 2 (AP2) is unknown. AP2's failure to follow AV's care plan for toileting caused AV unnecessary discomfort in which AV needed treatment. AP2's actions is considered neglect of care which constitutes abuse. The facility failed to monitor caregivers to ensure caregivers provided appropriate services as outlined in AV's care plan. The facility's failure caused AV unreasonable discomfort which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
ALFCP23-00685 $500.00 fine assessed