Print Violation: 00274253-AP-229061

Provider Information

Willamette Manor

176 WEST C STREET
Lebanon, OR 97355

Date: 7/1/2023
Report number: 00274253-AP-229061
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(a)(g) and (s)
External site: 411-054-0028(2)
Findings: On or about July 1, 2023, the Alleged Victim (AV) had his/her television very loud. Alleged Perpetrator #2 (AP2) asked AV to lower the volume of his/her television and when AV protested, AP2 yelled at AV to turn down his/her volume, causing AV to feel upset and humiliated. AP2's actions are a violation of resident rights, is considered neglect of care and constitutes verbal and emotional abuse. The facility's failure to protect AV from verbal and emotional abuse is a violation of Oregon Administrative Rules.