Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00285617-AP-239961

Provider Information


Manor Terrace Care Suites

1250 MIRA MAR AVENUE
Medford, OR 97504

Provider ID
50R363
Administrator
Jill Gianni
Phone
(541) 857-7777
Email
jgianni@retirement.org

Violation Details


Date
9/9/2023
Report number
00285617-AP-239961
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to provide a safe medication administration system
Result
Substantiated
Findings
Alleged Victim (AV) relies on the facility to administer his/her medications. AV has narcotic pain medication which was not reordered timely. The facility often fails to order AV’s medication timely and relies on AV’s support persons to acquire prescribed medications urgently. The facility has run out of AV’s medications on or about December 12, 2022, March 1st, May 17th, July 5th, and September 9th, 2023. As a result, AV has missed approximately eight (8) of his/her narcotic pain medications, leading AV to suffered from withdrawal symptoms, including but limited to chills, tremors, anxiety, hallucinations, agitation, confusion, impulsivity, and combativeness. The facility failed to provide a safe medication administration system for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP24-00335 $500.00 fine assessed