Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00299428-AP-252813

Provider Information


Brookdale Bend

1099 NE WATT WAY
Bend, OR 97701

Provider ID
50A263
Administrator
AMEI PRATT
Phone
(541) 385-4717
Email
amepra@brookdale.com

Violation Details


Date
11/30/2023
Report number
00299428-AP-252813
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility for all care. On or about November 30, 2023, Alleged Perpetrator #2 (AP2) opened AV's window to alleviate a strong urine odor in the room. AP2 was told to close the window by other staff and use alternative methods to alleviate the odors in the room. AP2 left his/her shift and didn't close AV's window. The temperature outside was between 28 and 37 degrees Fahrenheit. AV was found in his/her room unresponsive and stiff. AV was transported to the hospital and diagnosed with COVID, dehydration and a body temperature of 88.7 degrees. AP2's actions are a violation of resident rights, are considered neglect of care and constitute abuse. The facility's failure to ensure a safe environment is a violation of Oregon Administrative Rules.