Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00299565-AP-278653

Provider Information


Lakeland Senior Living

261 LOTO STREET
Eagle Point, OR 97524

Provider ID
70M234
Administrator
Isabel Padron
Phone
(541) 423-2333
Email
ed@lakelandsl.com

Violation Details


Date
11/30/2023
Report number
00299565-AP-278653
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from verbal abuse
Result
Substantiated
Findings
The facility (AP1) previously received complaints regarding Alleged Perpetrator's (AP2’s) “abrasive” tone. AP2 was counseled and received re-training. AP2 often called Alleged Victim (AV) names, “fat”. AP2 used AP2’s physical presence to intimidate AV. AP2 would raise AP2’s voice and that felt intimidating to AV. The facility failed to protect AV from verbal/emotional abuse which is a violation of Oregon Administrative Rules.