Print Violation: 00301952-AP-255093

Provider Information

Churchill Retirement Assisted Living

3800 WESTLEIGH ST.
Eugene, OR 97405

Date: 12/15/2023
Report number: 00301952-AP-255093
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to assist with toileting
Result: Substantiated
Rule(s) Violated: External site: 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
External site: 411-054-0036(2)(g)
Findings: The facility failed to provide appropriate services according to the Alleged Victim’s (AV) toileting care needs. Based on facility documentation and interviews, AV requires assistance with toileting and is unable to clean himself/herself after a bowel movement. AV utilizes his/her call pendant when he/she is ready for staff assistance. On December 6, 2023, and December 7, 2023, AV pulled the cord in his/her bathroom and also pushed his/her pendant to request help after toileting. Staff took over 30 minutes to respond each time. As a result of waiting for staff for an extended amount of time, AV experienced unreasonable discomfort which could have been reasonably preventable. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: ALFCP24-00083 $500.00 fine assessed