Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00316178-AP-268358

Provider Information


Pacific Living Centers of Medford at Arrowhead

3853 ARROWHEAD DRIVE
Medford, OR 97504

Provider ID
50R274
Administrator
Chelsea Terrill
Phone
(541) 282-0467
Email
arrowhead@pacificlivingcenters.com

Violation Details


Date
2/29/2024
Report number
00316178-AP-268358
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) is a known fall risk. On or about February 29, 2024, AV suffered a fall when he/she did not use his/her walker to stand while in the common area. Staff asked AV to stand and wait for staff to return with his/her walker, and AV suffered a fall, with bruising to his/her head. The facility's failure to provide a safe environment is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP24-00735 $188.00 fine assessed