Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00325660-AP-277179

Provider Information


Friendsview Retirement Community

1301 E FULTON ST
Newberg, OR 97132

Provider ID
50R040
Administrator
Iliana Hernandez
Phone
(503) 538-3144
Email
rcfadministrator@friendsview.org

Violation Details


Date
3/30/2024
Report number
00325660-AP-277179
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
Alleged Victim (AV) has a history of falls. AV's Service Plan indicates AV needs 1-person standby assistance to transfer and use AV's manual wheelchair, to offer toileting assistance to AV with each interaction and to remind AV to stay seated until staff can assist with transfer. On or about March 30, 2024, Alleged Perpetrator 2 (AP2) worked h/h first shift at the facility. The facility did not provide training or orientation to AP2 prior to AP2's first shift on or about March 30, 2024. The facility did not give AP2 access to AV's Service Plan or time to review AV's Service Plan prior to AP2's first shift on or about March 30, 2024. On or about March 30, 2024 AV asked AP2 for assistance to the restroom, AP2 left AV without assisting, and AV attempted to self-transfer and fell. The allegation that AP2 failed to follow care plan was investigated and the determination was not substantiated. The facility failed to follow the care plan and provided appropriate supervision and training to AP2 which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP24-01113 $375.00 fine assessed