Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00342493-AP-293106

Provider Information


The Ackerly at Reed's Crossing Memory Care

7235 SE CIRCUIT DRIVE
Hillsboro, OR 97123

Provider ID
50R519
Administrator
Johanna Montes
Phone
(503) 714-8311
Email
jmontes@leisurecare.com

Violation Details


Date
7/13/2024
Report number
00342493-AP-293106
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide service
Result
Substantiated
Findings
The Alleged Victim (AV) is dependent on the facility to meet his/her needs, including incontinence care, and has a history of falls. According to an investigation, on or about July 13, 2024, AV was found on the floor with an injury to the head and near the eye. AV's service planned interventions were for staff to provide safety checks and toileting if awake in bed. Prior to the fall, AV had been approached for incontinence care but refused. AV was not re-approached for incontinence care the following shift util found on the floor. When AV was found with injuries to the head and eye, medical treatment was not provided timely. Emergency services were not called until several hours after the injuries were discovered. The facility failed to provide incontinence care, placing AV at risk of standing without assistance and having a fall and resulting in injury and bruising. The facility failed to provide timely care and medical treatment, which is a violation of resident rights, is considered neglect of care which constitutes abuse.
Sanction
RCFCP25-00444 $250.00 fine assessed