Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00345108-AP-295578

Provider Information


Bridgecreek Memory Care

1401 S 12TH STREET
Lebanon, OR 97355

Provider ID
50A253
Administrator
Jennifer Parker
Phone
(541) 259-1779
Email
jparker@sapphirehealthservices.com

Violation Details


Date
7/29/2024
Report number
00345108-AP-295578
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
Witness 1 (W1) service plan dated on or about May 2, 2024, contains the following information, W1 has a mood problem and has the potential to be physically aggressive. W1 has a history of resident-to-resident altercations. Alleged Victim (AV) does not have a history of resident-to-resident altercations. W1 is known to pinch and grab others. Interventions in place to address W1’s known behaviors include observe and report to the nurse any of the following; risks of harming others such as increased anger, labile mood, or agitation. If W1 shows signs of agitation, intervene before it escalates, remain calm, take a deep centering breath, stand out of reach, listen, and respond with empathy, guide away from source of distress, calmy engage in conversation. If AV's response is aggressive, calmly walk away, ask others to leave the area, ensure everyone is safe, immediately report to nurse, discuss other approaches and re-approach later. Anticipate and remove triggers that cause W1 to show signs of agitation, anger or aggression. Known triggers for W1 are overcrowded areas and excessive noise. On or about July 29, 2024, staff had noticed W1 becoming anxious, and offered W1 a PRN but W1 refused. At approximately 7:35am AV was seated at a table in the dining room when W1 approached AV and pinched AV hard on the arm. W1 was not sufficiently supervised to prevent the altercation, despite W1’s anxious behavior prior to the incident and known behaviors of pinching other residents. The facility neglected AV by failing to provide adequate supervision to address W1’s known behaviors, resulting in unreasonable discomfort when W1 pinched AV on the arm, resulting in redness to AV’s arm and causing AV to cry. The facility failed to provide a safe environment for AV, and appropriately care plan and implement reasonable interventions to address W1’s behaviors, which is violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00124 $375.00 fine assessed