Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00348421-AP-298793

Provider Information


Avamere at Chestnut Lane

1219 NE 6TH STREET
Gresham, OR 97030

Provider ID
70A290
Administrator
Renee Rickard
Phone
(503) 674-0364
Email
rrickard@avamerecommunities.com

Violation Details


Date
8/10/2024
Report number
00348421-AP-298793
Type
Licensing Violation
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
Alleged Victim (AV) is a resident of the facility who receives assistance with his/her Activities of Daily Living (ADLs), including dressing and behavioral support. AV is hearing impaired. On or about August 10, 2024, Alleged Perpetrator 2 (AP2) and Alleged Perpetrator 3 (AP3) were assisting AV with his/her ADLs as caregivers of the facility. While assisting AV with his/her care needs, AP2 and AP3 made inappropriate comments about AV and used universal hand gestures for describing AV, like saying AV was fat or other derogatory comments. AV can read lips a little and it was clear AV was understanding in the moment how AP2 and AP3 were treating AV. AP2's and AP3's actions caused AV to become emotionally upset and at times AV to cry. AP2's and AP3's actions caused AV emotional harm which is considered verbal and emotional abuse. The facility failed to provide a safe environment for AV by failing to ensure AP2 and AP3 conducted themselves appropriately while acting within the scope of his/her employee status. The facility's failure is a violation of Oregon Administrative Rules. AP3 allegedly failed to assist AV with shoulder support while assisting AV with his/her ADLs. An investigation determined AP3 did not neglect or abuse AV when AP3 assisted with unclipping AV's shoulder sling to remove it.