Print Violation: 00351352-AP-301715

Provider Information

Comfort Village LLC

16161 BURGESS RD
La Pine, OR 97739

Date: 4/14/2024
Report number: 00351352-AP-301715
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to provide safe environment
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b), 411-054-0027(1)(g) and (s), 411-054-0028(2)
Findings: The Alleged Victim (AV) relies on the facility for his/her care and has a history of exit seeking behaviors. AV is care planned to be redirected to a quiet space or in his/her room for less stimulation and offer a quiet environment when upset. According to an investigation, on or about April 14, 2024, AV was agitated and wanted to go outside. A staff offered to take AV for a walk and took AV out the front of the facility, walking off facility grounds. While out on the walk, AV refused to return and became increasingly agitated near a busy roadway, requiring law enforcement assistance. The facility failed to provide a safe environment, which is a violation of resident’s rights, is neglect of care and constitutes abuse.
Sanction: RCFCP25-01333 $500.00 fine assessed