Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00355213-AP-305566

Provider Information


Newberry Estates Senior Living Community

1010 NE PURCELL BLVD
Bend, OR 97701

Provider ID
70M217
Administrator
Melody Bristow
Phone
(541) 385-8500
Email
mbristow@areteliving.com

Violation Details


Date
9/18/2024
Report number
00355213-AP-305566
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide service
Result
Substantiated
Findings
The Alleged Victim (AV) is a resident of the facility and completely dependent on facility staff for his/her care, as AV is bed bound. AV requires incontinence checks, cleaning of his/her room and is supposed to receive physical therapy regularly to re-gain the ability to walk and/or move him/herself. AV's therapy was canceled and no staff had any answer as to why this occurred. According to documentation, AV is not checked regularly for incontinence and has been in wet/soiled incontinence garments for up to 10 hours. AV's room has been noticed to not be cleaned regularly by visitors of AV. Recently, AV's room was deep cleaned. The facility's failure to provide services is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
ALFCP25-00086 $500.00 fine assessed