Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00356208-AP-306602

Provider Information


Brookdale Newberg

3802 HAYES ST
Newberg, OR 97132

Provider ID
70A308
Administrator
Victor Lanna
Phone
(503) 538-1705
Email
vlanna@brookdale.com

Violation Details


Date
8/26/2024
Report number
00356208-AP-306602
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from mental or emotional abuse
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility to protect them from mental and emotional abuse. According to an investigation Alleged Perpetrator 2 (AP2) raised their voice and made AV feel belittled, causing AV to experience emotional distress. The facility failed to protect AV from mental and emotional abuse, which is a violation of Oregon Administrative Rule. AP2 caused AV emotional distress by yelling at AV, which is verbal and emotional abuse, which constitutes abuse.