Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00360284-AP-310597

Provider Information


Mckay Creek Assisted Living

1601 Southgate Place
Pendleton, OR 97801

Provider ID
70M238
Administrator
Lysandra Jacks
Phone
(541) 276-1987
Email
lysandra.jacks@mckaycreekal.com

Violation Details


Date
10/12/2024
Report number
00360284-AP-310597
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to answer call light in a timely manner
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility to provide care and services. On or about October 11, 2024, the facility had replaced flooring in the hallway outside of AV's room, and the floor was not dry, and staff were instructed to not walk on the wet flooring. AV called for assistance multiple times throughout the night, but facility staff thought they could not walk on the wet flooring to get to AV's room. According to an investigation, AV experience pain and discomfort due to lack of care. The facility failed to provide care and services to AV, which is a violation of resident rights, and is neglect, which constitutes abuse. The Alleged Perpetrator 2 (AP2) and Alleged Perpetrator 3 (AP3) did not provide care and services to AV, which is a violation of resident rights, are considered neglect of care and constitutes abuse.