Print Violation: 00361851-AP-312166

Provider Information

Trustwell Living at Suncrest Place

300 SUNCREST ROAD
Talent, OR 97540

Date: 8/21/2024
Report number: 00361851-AP-312166
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from mental or emotional abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(g) and (s)
External site: 411-054-0028(2)
External site: 411-054-0036(2)(g)
Findings: The Alleged Victim (AV) relies on the facility for his/her care. According to an investigation, on or about August 21, 2024, the AV reported the Alleged Perpetrator 2 (AP2) had been speaking to the AV in an aggressive manner, causing the AV fear on multiple occasions, which resulted in the AV experiencing unreasonable discomfort and loss of personal dignity. The facility failed to complete a thorough investigation of the allegations that AP2 was speaking to the AV in an aggressive manner. AP2’s actions are a violation of resident rights, are considered neglect of care and constitutes verbal abuse. The facility failed protect the AV from abuse, causing emotional harm. The facility's failure is a violation of resident rights, is considered neglect of care, and constitutes abuse.
Sanction: ALFCP25-00272 $188.00 fine assessed