Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00375266-AP-325709

Provider Information


Bonaventure of Medford Memory Care

2530 EAST MCANDREWS ROAD
Medford, OR 97504

Provider ID
50R453
Administrator
Rebecca Sterger
Phone
(541) 930-8750
Email
memorycaremed@livebsl.com

Violation Details


Date
12/28/2024
Report number
00375266-AP-325709
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
Alleged Victim (AV) is care planned to be on a two-hour check. On or about December 28, 2024, AV was checked at 1:00am and his/her shower was not on. At the 5am check, AV’s shower was on, and AV’s room was humid, and warm with condensation on the walls and windows. The thermostat in AVs room read between 84 and 90 degrees. AV could not have gotten up on AVs own to turn the shower on. AV was red, clammy, and sweating. AVs body temperature was taken, and it was 103 degrees. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-01331 $500.00 fine assessed