Print Violation: 00380723-AP-331256

Provider Information

Regency Woodland

4710 SUNNYSIDE RD SE
Salem, OR 97302

Date: 1/29/2025
Report number: 00380723-AP-331256
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from mental or emotional abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(g) and (s)
External site: 411-054-0028(2)
Findings: On or about January 29, 2025, the Alleged Victim (AV) used his/her call light to request services from staff. Alleged Perpetrator #2 (AP2) answered AV's call light to assist. AV asked AP2 to put an ice pack in the freezer, get AV some water and to assist AV to the restroom. AP2 threw it in the ice pack in the freezer, it fell out and AP2 threw it back in again. AP2 then gave AV some water. AV reminded AP2 that he/she needed to use the restroom, AP2 was very loud and had a rude tone which made AV upset and scared, making AV cry. AP2's actions are a violation of resident rights, are considered neglect of care and constitute emotional abuse. The facility's failure to protect AV from emotional abuse is a violation of Oregon Administrative Rules.