Print Violation: 00382505-AP-333011

Provider Information

Pacific Living Centers of Bend

2853 NE CONNERS AVE
Bend, OR 97701

Date: 2/7/2025
Report number: 00382505-AP-333011
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to provide service
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b), 411-054-0027(1)(g) and (s), 411-054-0028(2), 411-054-0030(2)(a) and (b)
Findings: The Alleged Victim (AV) is dependent on the facility to meet his/her safety needs and was admitted to the facility for care related to a knee infection. According to an investigation, on or about January 7, 2025, AV wound was observed by the facility medical professional and a request was made to have AV seen by a wound clinic. Between December 27, 2024, and February 7, 2025, AV missed eight appointments for wound care with outside providers. The facility failed to ensure transportation and coordination of care with outside providers and on-site providers for AV's wound care. The facilities failure ensure AV received needed services resulted in potential risk of serious harm for AV, which is a violation of resident rights, is considered neglect of care which constitutes abuse.
Sanction: RCFCP25-00734 $188.00 fine assessed