Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00386361-AP-350188

Provider Information


Bonaventure of Medford Memory Care

2530 EAST MCANDREWS ROAD
Medford, OR 97504

Provider ID
50R453
Administrator
Rebecca Sterger
Phone
(541) 930-8750
Email
memorycaremed@livebsl.com

Violation Details


Date
2/28/2025
Report number
00386361-AP-350188
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
Between February 25 to November 24, 2024, Alleged Victim (AV) sustained 12 falls. Despite all of the falls, the facility did not have or provide TSP’s that were in place to prevent future falls. AV’s safety checks remained the same in AV’s care plan and were not increased after the injury falls to help mitigate AV’s fall risk. As the result of the continuing falls, AV sustained a broken hip and broken collar bone. The facility failed to properly care plan and mitigate AV’s risk of falls, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-00815 $1125.00 fine assessed