Print Violation: 00391116-AP-341677

Provider Information

Pacific Living Centers of Medford at Arrowhead

3853 ARROWHEAD DRIVE
Medford, OR 97504

Date: 3/25/2025
Report number: 00391116-AP-341677
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to properly plan care
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b), 411-054-0027(1)(g) and (s), 411-054-0028(2)
External site: 411-054-0036(2)(g)
Findings: The Alleged Victim (AV) is dependent on the facility to meet his/her safety needs and has a history of falls. According to an investigation, on or about March 21, 2025, AV was found on the floor in AV's room. AV's service planned fall interventions were for staff to provide hourly safety checks and provide standby assistance with mobility and escorts to/from activities and dining room. Prior to the fall, AV was seen in the dining room. The frequency of safety checks provided was not clear to staff interviewed and AV had not been escorted to AV's room by staff, resulting in AV's fall with injury. The facility failed to properly care plan, which is a violation of resident rights, is considered neglect of care which constitutes abuse.
Sanction: RCFCP25-00989 $250.00 fine assessed