Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00394014-AP-344705

Provider Information


Lakeland Senior Living

261 LOTO STREET
Eagle Point, OR 97524

Provider ID
70M234
Administrator
Isabel Padron
Phone
(541) 423-2333
Email
ed@lakelandsl.com

Violation Details


Date
4/8/2025
Report number
00394014-AP-344705
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to answer call light in a timely manner
Result
Substantiated
Findings
Alleged Victim (AV) is a resident and under the care of the facility. Per AV service plan; AV will press AV’s pendant when needing to use the restroom. AV will press AV’s pendant when AV is finished and ready for cleansing. Staff to assist with cleansing after elimination and pulling up brief and pants. AV requires full assistance with dressing. Staff to assist with dressing and undressing daily including changing brief and peri care. Staff to assist AV back to wheelchair. AV has a high risk of falling and proceeds with caution when transferring. During interviews with staff, the goal is five minutes or less for response times. Between March 26, 2025, and April 08, 2025, the response time for AV’s call light is greater than ten minutes occurring 40 times, and greater than fifteen minutes occurring 16 times. AV is often left waiting for assistance for an extended period, and AV's legs go numb/fall asleep, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
ALFCP25-00463 $250.00 fine assessed