Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00414480-AP-365723

Provider Information


Kinsington Oak Grove

77 OAK GROVE ROAD
Medford, OR 97501

Provider ID
50R486
Administrator
Christina Bell
Phone
(458) 226-2376
Email
christina.bell@heirloomlivingcenters.com

Violation Details


Date
7/17/2025
Report number
00414480-AP-365723
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility for cares and providing a safe environment. According to an investigation, AV suffered at least seventeen falls from 12/5/2025 through 09/17/2025 and at least twelve of those falls were unwitnessed. The facility failed to implement effective interventions to mitigate AV from falling and not all of the temporary service plans written with each fall, nor updated with additional interventions as AV continued to suffer from falls. The facility failed to update the service plan, which is a violation of resident rights, is considered neglect which constitutes abuse.
Sanction
RCFCP25-01271 $375.00 fine assessed