Print Violation: 00415098-AP-366360

Provider Information

Valley View Memory Care Community

112 NW VALLEY VIEW DR
John Day, OR 97845

Date: 7/21/2025
Report number: 00415098-AP-366360
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to provide or assist with hygiene
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b), 411-054-0027(1)(g) and (s), 411-054-0028(2), 411-054-0036(2)(g)
Findings: The Alleged Victim (AV) relies on the facility to provide care and services. According to an investigation, AV's hair was matted and presented with a scalp infection. The facility states that AV refuses bathing frequently but there is no clear documentation showing AV's refusals for bathing and hygiene assistance. The facility failed to provide AV with care, which is a violation of resident rights and is neglect, which constitutes abuse.
Sanction: RCFCP25-01117 $188.00 fine assessed